Petronas77 – Privacy Policy & User Information Protection

This Privacy Policy explains how petronas77 collects, uses, stores and protects users' personal information. By using our platform, you agree to the terms set out in this policy. We are committed to safeguarding your privacy at all times.

1. Information We Collect

Petronas77 collects information from users through several channels when you register, log in or use the platform. The types of information collected are as follows:

Account information: Full name, email address, phone number and password provided during registration.
Payment details: Transaction details in MYR, including payment methods used such as local e-wallets and bank transfers. Full account numbers are not stored directly by the platform.
Device and browser information: IP address, device type, operating system, browser type and other technical data collected automatically for security and service improvement purposes.
Usage data: Pages visited, session duration, login frequency and in-platform activity that help us understand how users interact with our services.
Cookies: Session data and preferences stored via browser cookies to ensure a smoother, more personalised user experience.

2. How We Use Your Information

Platform Operations

Processing account registration, login and user identity verification.
Managing MYR deposits and withdrawals securely and accurately.
Providing effective customer support whenever needed.

Service Improvement

Analysing usage patterns to improve the platform's interface and content.
Detecting and preventing fraudulent activity, money laundering or unauthorised access.
Sending important communications related to your account, security or service changes.

3. Cookies & Tracking

Petronas77 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our platform.

We use two main types of cookies:

Session cookies: Temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login status and preferences during your active session.
Persistent cookies: Cookies stored on your device for a set period to remember your preferences on future visits.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain platform features. petronas77 does not use third-party cookies for advertising purposes.

4. Data Storage, Security & Third-Party Sharing

Security & Storage

All personal information of petronas77 users is stored on servers protected with industry-standard SSL encryption. Access to personal data is restricted to staff who require it to carry out their duties. Information is retained for as long as necessary for operational purposes, legal compliance and the resolution of any disputes that may arise.

Third-Party Sharing

Petronas77 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following limited circumstances:

Payment processing providers required to complete MYR transactions.
Relevant authorities where required by law or court order.
Technical service providers operating under strict confidentiality agreements.

5. User Rights, Policy Changes & How to Contact Us

Your Rights as a User

As a registered petronas77 user, you have the following rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you at any time through the platform's support channels.
Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account profile page.
Right to Erasure: You may request the deletion of your account and personal data, subject to applicable legal obligations and compliance requirements. Such requests will be processed within a reasonable timeframe.

Privacy Policy Updates

Petronas77 reserves the right to update this Privacy Policy from time to time in line with changes to our services, technology or legal requirements. The latest version of the policy will always be available on this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

Contact Our Team

If you have any questions, concerns or requests regarding this Privacy Policy, please contact our support team via the platform's messaging system. Support email: [email protected] (displayed as text). You may also refer to the FAQ section for answers to the most frequently asked questions about privacy and account security.

Effective date: 1 January 2026.